Ansys, Inc. is an American company based in Canonsburg, Pennsylvania. It develops and markets CAE/multiphysics engineering simulation software for product design, testing and operation and offers its products and services to customers worldwide. – Wiki
Ansys Recruitment:
Company name: Ansys
Website: ansys.com
Job Position: Technical Support Engineer
Location: Across India
Job Type: Full time
Experience: 0 – 2 Years
Qualification: Bachelor Degree
Batch: 2019/ 2020/ 2021/ 2022
Salary: Up to 13 LPA (Expected)
Key Duties and Responsibilities:
- Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of increasingly complex problems, in order to improve customers’ productivity and satisfaction with ANSYS products
- Personally, own the customer support experience, practice positive messaging, always be courteous and tactful in all interactions
- Contribute individually and as part of the technical support team to continually sustain and enhance our support processes and customers’ satisfaction with ANSYS technical support
- Collaborate with product development to improve ANSYS products and the customers’ experience using these products
- Participation in internal corporate initiatives to further enhance the solution suites, sales enablement and professional growth
Minimum Education/Certification Requirements and Experience:
- Bachelor’s degree in Aerospace/Mechanical/Civil Engineering
- Demonstrated strong analytical and problem-solving skills, and ability to implement numerical models to obtain practical engineering solutions
- Ability to work independently with minimal supervision, as well as with others in a diverse team environment
- Demonstrated ability to manage multiple projects and to communicate effectively
- Demonstrated skills in writing and presenting in fluent English
Preferred Qualifications and Skills:
- Experience with using commercial or in-house FEA software for real world, industry level applications is desirable
- Customer service aptitude
- Knowledge of other commercial Explicit codes is a plus
- Available for occasional travel (about 5%)
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